Frequently Asked Questions

An Additional Account is just like a regular IBackup account. Any paid IBackup subscriber can create and manage multiple Additional Accounts from a single administrative login.

Each Additional Account is charged separately. The charges are the same as IBackup pricing plans and billed to the main IBackup account holder.

Login to your IBackup account and click the 'Additional Accounts' icon. On the page that is displayed, click the 'Create Additional Accounts' button and fill up the details.

Also, the main account holder can edit the profile details of any Additional Account, can upgrade plans, view the status of data backups, and cancel the Additional Account(s).

Yes, you can view the billing and invoice information of the additional accounts.

Steps:

• Login to your IBackup account and click the 'Billing Report'. The 'IBackup Account Receipt / Transaction Summary' page will open.
• Choose 'View Additional Accounts Transaction' to view the transaction summary.
• To see the invoice of each transaction, select 'Invoice' on 'IBackup - Additional Accounts Transaction Summary' page.

No. You can choose the option to cancel only the main IBackup account or along with your additional accounts. If you do not wish to cancel the additional accounts, they will operate as an individual IBackup accounts.